Refund Policy

At dpmediahost, we strive to provide the best web hosting services. If you are not entirely satisfied with your purchase, we're here to help.

Money-Back Guarantee

We offer a 30-day money-back guarantee on all our shared hosting plans. If you cancel your shared hosting account within 30 days of signing up, you will receive a full refund of your hosting fees.

Eligibility for Refund:

• The 30-day money-back guarantee applies only to shared hosting services.
• Domain registrations, SSL certificates, dedicated IP addresses, and other add-on services are non-refundable.
• Refunds are not available for VPS hosting, dedicated servers, or custom solutions.
• Accounts terminated due to a violation of our Terms and Conditions are not eligible for a refund.

How to Request a Refund:

To request a refund, please contact our support team within the eligible refund period. You can reach us via email at admin@dpmediahost.com or through our contact form. Please provide your account details and the reason for your refund request.

Processing Refunds:

Refunds will be processed within 7-10 business days of approval. The refund will be issued to the original payment method used for the purchase. Please note that it may take additional time for the refund to appear on your bank statement, depending on your bank's policies.

Changes to this Policy:

dpmediahost reserves the right to modify this Refund Policy at any time. Any changes will be posted on this page, and your continued use of our services after such changes constitutes your acceptance of the new policy.

If you have any questions about our Refund Policy, please do not hesitate to contact us.